How to Encourage Your Customers to Leave Online Reviews

How to Encourage Your Customers to Leave Online Reviews

In the world of custom team gear and decals, word of mouth is everything. Whether you're outfitting a high school football team or creating spirit wear for a school fundraiser, your happy customers are your best salespeople. And one of the easiest, most powerful ways they can share their positive experience? Online Reviews.

At Sportdecals, we're proud to provide high-quality custom apparel, expert microsite support, and unbeatable customer service. But we know there's always room to grow - and online reviews help us do just that.

Here's how you can help us (or any business you support) by leaving a review - and how your own business get more feedback from your customers too!

Why Online Reviews Are So Important

  • Builds trust: 90% of shoppers read reviews before making a purchase. Positive feedback reassures potential customers.
  • Boosts visibility: More reviews = better placement on platforms like Google, Facebook, and Yelp.
  • Provides feedback: Reviews highlight what's working and what can be improved.
  • Strengthens reputation: They show that you're active, engaged, and care about customer satisfaction.

5 Easy Ways to Encourage Customers to Leave Reviews

If you're managing a team store or microsite, try these proven methods to get more positive feedback from your community:

Ask at the Right Time

The best time to ask for a review is shortly after a successful interaction - like after their order has been delivered, or following a great experience with your team.

Example: "We hope you loved your new gear! If you had a great experience, we'd love it if you left us a quick review."

Make It Super Simple

Include a direct link in emails, texts, or social media posts. Don't make them search - one click should take them to the review page.

Offer a Small Incentive

Give people a reason to leave a review - a small one-time discount, a giveaway entry, or exclusive access to new gear.

Example: "Leave a review this month and be entered to win a $25 gift card!"

Highlight Existing Reviews

Show that reviews matter by sharing them on your website, social media, or in emails. This validates current reviewers and encourages new ones to contribute.

Customer spotlight post idea: "Thanks to Coach Miller from Jefferson High for this awesome review!"

Respond to Every Review

Whether it's positive or constructive, respond with gratitude. It shows you care, builds trust, and keeps the conversation going.

Example: "Thanks so much for your feedback! We're thrilled you loved the team gear, and we'll pass the compliments to our design team!"

Leave a Review for Sportdecals

If you've had a great experience with Sportdecals - whether it was designing your team store, receiving your custom apparel, or working with our amazing reps - we'd love to hear from you!

Leave us a review on Trustpilot

Tell us what you think on Facebook

Your support helps us grow, serve more teams, and continue to offer the best in custom gear and decals!

Thanks for being part of the Sportdecals community. Your voice matters - and your review could be the reason another team chooses us next season!

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